About Us

JOHN & MARGARET CARTWRIGHT
John and Margaret set up Windowright Ltd after selling the largest sealed unit business in the county. Deciding they did not want to fully retire they set up Windowright Ltd as a small concern supplying both the trade and public sectors of the uPVC industry. John has been in the Sealed unit and uPVC industry for 38 years and Margaret for 35 years. This experience has enabled them to advise customers in all areas and pass on their extensive knowledge that they have acquired over the years.

JACKIE THOMPSON
Jackie joined the original family business some 25 years ago. She also deals with customers when they initially phone making enquiries and often arranges appointments which are convenient to the customer. Jackie is always happy to answer any queries and assist customers in any way that she can. Jackie and Louise liaise regarding customers orders and they are both often able to answer customer queries and keep them abreast of the production of their order. She plays a strong role in the sealed unit department, inputting orders and ensuring that all the glass is ordered correctly.

LOUISE TURNER
Louise joined the original family business 30 years ago, after leaving school. She trained in all areas of the business taking a particular interest in the decorative glass department. Here she learnt the art of decorative glass and completed many commissions for both the domestic and commercial trade. When John & Margaret sold their original business Louise also joined them and along with Jackie has helped establish a good customer support base. Louise primarily deals with customers and is often the person who follows up customers uPVC quotations. If an order is placed, Louise will compute the order and liaise with the client regarding delivery dates. She also ensures that all aspects of the order are to the customers instructions and specifications.

PATRICK MADDOX
Patrick has worked for John and Margaret for the past 33 years and is the Manager of the sealed unit department. Patrick was John's right hand man in the previous business and what Patrick doesn't know about the glass industry isn't worth knowing about! Over this time Patrick's knowledge regarding both commercial and domestic installations has become extensive and again he can offer advice and assistance to all our customers and clients. Patrick ensures that all sealed units are manufactured to a strict schedule and to quality mark EN1279. He designs and manufactures all decorative units whether they are Georgian grill, diamond or rectangular leaded and bespoke designs. Patrick recently completed an Advanced Level Apprenticeship in Glass Processing and has a GQA Level 3 Certificate in Glass Related Operations and a GQA Level 3 NVQ Diploma in Glass Processing to further enhance his knowledge.

IAN THOMPSON
Ian (Jackie's husband and John & Margaret's Son-In-Law) joined the company a little over 7 years ago after deciding to have a change of career. He works closely with Patrick and has gained knowledge and experience about sealed unit production, he has also gained knowledge about the strict quality system we have to adhere to, to maintain our EN1279 quality mark carrying out the relevant tests and maintaining records. Ian has also recently completed an Advanced Level Apprenticeship in Glass Processing and has gained a GQA Level 3 Certificate in Glass Related Opertaions and a GQA Level 3 NVQ Diploma in Glass Processing.

GREG THOMAS
Greg has been with the company for 3 years and his main role within the business is as a driver delivering sealed units to our customers. Greg has also gained experience within the manufacture of the double glazed sealed units and can carry out many of the processes needed to make them.


As you have read, many of us have worked together for some time enabling us to form a productive team. Our individual roles often overlap with each other, therefore offering the advantage that we are all generally aware of production schedules and what contracts we have and when they are to be completed. You can be assured of a service that emphasises customer care and quality at all times.